Why banks and credit unions need ‘shopping inspiration’ to thrive
This article on dynamic loyalty was published in Bank Business and Credit Union Business magazines. You can check the online version here: https://creditunionbusiness.com/a-fresh-approach-to-customer-loyalty-why-banks-and-credit-unions-need-shopping-inspiration-to-thrive/ The largest proportion of US consumers is now mobile-first. These [...]
Loyalty and Offers Trends in Banking
Credit cards remain the driving force for loyalty with spotlights on the banking sector. Statistics show that as of early 2018, the number of estimated credit card accounts amounted to 364 million in the United [...]
Shoppers are ready for a digital revolution – but are retailers?
The retail market is currently dealing with some considerable headwinds as it looks to adapt to changing consumer trends and expectations. Leveraging technology to improve the in-store shopping experience is going to be a major [...]
Book of Bonus is now available at Amazon
Book of Bonus: How to create a lovemark brand with startup spirit and do it inside a big corporation - Story of Bonus Card @Mastercard CEO Ajay Banga on The Book of Bonus: “You’ll learn [...]
How Small And Midsized Retailers Can Compete With The Big Brand Competitors
How Small And Midsized Retailers Can Compete With The Big Brand Competitors Retailers are facing unprecedented pressure to improve the in-store shopping experience, compete with e-commerce players and gauge the impact and preferences of Gen [...]
Payments and Fraud Experts Make Predictions for the Coming Year
Here are the full predictions from payments and fraud experts from Card Not Present (CNP) : https://www.cnpexpo.com/news/feature-articles/9-for-19-Payments-and-Fraud-Experts-Make-Predictions-for-the-Coming-Year/ [Editor's Note: Like payments and fraud, the prediction business is inherently risky. So, it is with some trepidation that [...]