How does myGini help financial institutions overcome the pain points in customer engagement?
We are in a period of great change for the banking and payments sector. Retail banking is undergoing a revolution that has been ignited by technological advances, allowing challenger and digital-only banks to enter the market. There is a massive cultural shift in how consumers want to interact with their banking providers. Mobile has become key, but for card issuing banks and credit unions to become integrated into the day—to-day activities of the modern consumer, there are challenges to overcome.